Management, Organizational and Business Improvement Services
As an authorized provider of services to the Federal Government, General Services Administration, and Federal Supply Services, CPS Human Resource Services can provide quick turn-around of expert services to Federal Government agencies. This enables CPS to work with Federal agencies without having to undergo a full and open competitive process, which drastically reduces procurement lead times and allows Federal agencies to acquire services for pre-negotiated fair and reasonable pricing.

Consulting Services (SIN 874-1)
CPS provides expert advice, assistance, guidance and counseling in support of agencies' management, organizational, and business improvement efforts. Examples of this include:

• strategic, business and action planning
• systems alignment
• cycle time
• high performance work
• leadership systems
• performance measures and indicators
• process and productivity improvement
• organizational assessments
• program audits, and evaluations

• the use of problem solving techniques
• resolving disputes, disagreements, and divergent views
• providing a draft for the permanent record
• defining and refining the agenda
• logistical meeting/conference support when performing technical facilitation
• recording discussion content and focusing decision-making
• debriefing and overall meeting planning
• convening and leading large and small group briefings and discussions
• preparing draft and final reports for dissemination

• planning survey design
• defining and refining the agenda
• determining proper survey data collection methodology
• sampling; survey development
• survey database administration
• administering surveys using various types of data collection methods
• pretest/pilot surveying
• assessing reliability and validity of data
• analyses of quantitative and qualitative survey data
• production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions